I'm always amazed to see this product still being sold at local Chinese supermarkets and here on Amazon. I've used mine for over 15 years now and quite regularly in the past 5 years. I don't see the non-stick stuff coming off the cook bowl but over time, there will be some small particles of rice stuck on quite permanently. I don't scrub because it is a non-stick surface. I've seen this happen with other rice cookers so I'm not sure you can get around this by just purchasing another brand. You're probably better off buying a softer wood paddle for cheap available at most Chinese/Japanese markets. My dad just sanded off the rough edges of the plastic paddle that came with my cooker. I haven't replaced my rice bowl yet as it still releases rice just fine. Unfortunately, the price is also unmoved after all these years.
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